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From96US$ /night
Check-in
19Dec2025Select date
Check-out
20Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
-
Next to Dubai Creek
Great
8.9
9.5
/10
4.9
/5

Crowne Plaza Dubai Festival City features 316 rooms overlooking the Burj Khalifa and Dubai Creek, offering a blend of modern design and comfort. This 5-star hotel accommodates both leisure and business guests with exceptional amenities, including a 25-meter pool and award-winning dining options.

Rooms & Amenities

Crowne Plaza Dubai Festival City offers contemporary rooms flooded with natural light, featuring spacious layouts ideal for families, alongside complimentary high-speed Wi-Fi. Each room provides immersive views of the Dubai waterfront or the iconic city skyline.

Dining Options

Dining options at the hotel include the Belgian Café, serving classic Belgian dishes and premium brews, and Zaytoun, offering Mediterranean cuisine with outdoor seating overlooking Dubai Creek. Room service and a lobby lounge are also available for convenience.

Leisure & Wellness

The Leisure Deck provides a 25-meter pool with city views, while Planet Trekkers Kids Club offers creative activities for children. Guests can relax at the award-winning SPA InterContinental, which features bespoke treatments and wellness facilities.

Business & Transportation

Crowne Plaza Dubai Festival City is well-equipped for business events with over 15000 m² of customizable meeting space, including the Al Ras Ballroom for up to 1300 guests. The hotel provides complimentary transportation to Dubai International Airport and the nearest metro station.

“In my opinion, its direct access to Dubai Festival City Mall significantly enhances its appeal, especially given Dubai's climate. The option for half-board is a notable advantage, with a buffet that caters to diverse tastes. I also noted the hotel's commitment to family-friendly services, supported by considerate staff interactions, and I think it is a great option for families.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room Waterfront View
2 persons
48 m² 
1 King-size bed
Shower
Heating
Standard King Room
2 persons
37 m² 
1 King-size bed
Shower
Heating
Standard Twin Room
2 persons
37 m² 
2 Single beds
Shower
Heating
Diplomatic King Suite
2 persons
12 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Crowne Plaza Dubai Festival City offers an inviting array of dining experiences that cater to a spectrum of tastes, from the rich flavors of Mediterranean and Middle Eastern cuisine to delightful Belgian specialties. Guests can indulge in diverse culinary offerings set against a backdrop of breathtaking city views, ensuring a memorable dining experience in a warm atmosphere.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a large, modern event space or warehouse. The space is dominated by a complex network of exposed steel beams and trusses forming the ceiling, creating a strong geometric pattern. 

The ceiling is a dark gray or black,
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a pub or bar. The main focus is on a long wooden bar with a dark countertop, extending across the frame. Behind the bar, there are shelves stocked with various bottles of alcohol, glassware, and other bar equipment.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows a bright and modern restaurant interior. The space is well-lit, likely from large windows visible in the background, and features a polished, light-colored floor that reflects the light. 

There are several dining tables set for meals

Zaytoun

Mediterranean and Middle Eastern
Ambiance
Family-friendly, modern
Key Offerings
Enjoy a variety of authentic Levant cuisine prepared in open kitchens, complemented by Mashawi Nights for a lively dining atmosphere.
Reservation
No
Hours vary.

Belgian Cafe

Belgian
Ambiance
Casual with a generous terrace overlooking the city skyline
Key Offerings
Relish in a selection of Belgian hops, paired with sweet and savory pastries, fresh sandwiches, and salads. The cafe features themed nights and live entertainment for a vibrant evening.
Reservation
No
Hours vary.

Pierre's Bistro & Bar

Contemporary French
Ambiance
Elegant bistro setting with a chic bar atmosphere
Key Offerings
Dine under the artistry of Michelin star Chef Pierre Gagnaire, offering a unique menu that highlights innovative flavors and exquisite presentation.
Reservation
Yes
Hours vary.

Location

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Map view
Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Nearby
Mall
Dubai Festival City
420 m
Restaurants
Hard Rock Cafe
400 m
Festival Blvd Zone 8A
Vista Bar & Terrace
70 m
Al Rebat Street Lobby Level
Anise
90 m
Crescent Drive Lobby Level
Eclipse Bar
430 m
Al Rebat Street
Fish and Company
90 m
Dubai
Pierre's Bistro & Bar
910 m
Promenade Level
The Fish House
910 m
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
380 m
Festival City Festival Blvd
Explore Dubai
Explore Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Dubai Festival City Mall
Dubai Festival City Mall
19 minutes' walk
A bustling shopping and entertainment hub featuring over 400 stores, restaurants, and a beautiful waterfront promenade.
Jameel Arts Centre
Jameel Arts Centre
15 minutes' walk
A contemporary art space showcasing local and international artists, with beautiful gardens and free admission to exhibitions.
Dubai Dolphinarium
Dubai Dolphinarium
8 minutes' drive
Home to mesmerizing dolphin and seal shows, offering interactive experiences that are perfect for families and marine lovers.
Children's City
Children's City
13 minutes' drive
An educational park for kids featuring interactive exhibits, play areas, and a planetarium, promoting learning through fun.
Creek Park
Creek Park
30 minutes' walk
A picturesque park offering cycling paths, picnic areas, and the Dubai Dolphinarium nearby for a day of relaxation and fun.
Ski Dubai
20 minutes' drive
Indoor skiing and snowboarding experience, perfect for thrill-seekers. Equipment rentals available; booking is recommended.
Vista Bar & Terrace
Vista Bar & Terrace
1 minute' walk
Stylish rooftop bar serving innovative cocktails and tapas, offering stunning views of Dubai's skyline in a vibrant atmosphere.
Anise
Anise
2 minutes' walk
A lively multi-cuisine restaurant featuring a diverse buffet with options for all dietary needs in an upbeat setting.
Fish and Company
Fish and Company
2 minutes' walk
Casual dining experience specializing in fresh seafood with a focus on local flavors and a relaxed, friendly atmosphere.
Hard Rock Cafe
Hard Rock Cafe
5 minutes' walk
Iconic live music venue featuring rock memorabilia, a vibrant menu, and regular events like trivia nights and live performances.
Eclipse Bar
Eclipse Bar
6 minutes' walk
Chic bar known for its relaxed ambiance and signature cocktails. An excellent spot for after-dinner drinks and socializing.

Getting around
City Centre
Dubai9 min  ·  5.9 km
Airports
Dubai Creek SPB (DCG)10 min  ·  6.5 km
Dubai International Airport (DXB)29 min  ·  18.9 km
Train
Creek Station15 min  ·  1.2 km
Dubai Healthcare City Station34 min  ·  2.8 km
Underground
Creek15 min  ·  1.2 km
Al Jadaf20 min  ·  1.6 km
Bus
Bus stop5 min  ·  400 m

Reviews and Ratings

Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
9.0
Location
9.0
Service
9.4
Dining
8.0
Guest reviews
6.4/10
based on 5 reviews
8.9
8.9/10 based on 5706 reviews
Sebastian
United Kingdom, March  2025
5.8/10

My stay at Crowne Plaza Dubai Festival City was good overall. The rooms were spacious and comfortable, offering great amenities, though I did wish for a bit more variety in the dining options. The staff were friendly and attentive, which made a significant difference during my visit. The location was convenient, particularly for quick access to the airport, but the connection to the Dubai Metro is currently limited, which could be a hassle for leisure travelers.

Rooms
10.0
The room I stayed in was quiet, well-furnished, and the bed was incredibly comfortable. I appreciated the good air conditioning and the fast, steady Wi-Fi connection.
Service
10.0
The staff were really good, always eager to help and make my stay more enjoyable. They remembered my preferences, which made me feel very welcomed.
Location
9.0
The hotel's location is quite appealing, especially being so close to the airport and connected to Dubai Festival City Mall. However, the current lack of a straightforward connection to the Metro may pose some inconvenience for leisure travelers.
Dining
7.0
While the breakfast buffet offered an extensive selection, I found the dining options could use more variety. The dinner at the Intercontinental's Anise restaurant was a highlight, though.
Facilities
8.0
I enjoyed the pool area and had access to fitness facilities. Overall, the amenities were solid, though I didn't use all of them.
Alastair
United Kingdom, February  2025
7.0/10

I had a fantastic experience at Crowne Plaza Dubai - Festival City. The location was superb with stunning views of Dubai Creek, and the staff provided excellent service throughout my stay. The breakfast spread was good and varied, although I encountered a minor issue with the room selection initially. Overall, I would highly recommend it for anyone visiting Dubai.

Rooms
9.0
My room was spacious and spotless, featuring a amazing view of the waterfront. It was comfortable, with a great design, and had all the amenities I needed.
Service
10.0
The service was great; the staff was friendly, accommodating, and made sure my stay was nice. They were always ready to help with a smile.
Location
10.0
The hotel is perfectly located near Dubai International Airport and connected to the fabulous Festival City Mall. It made exploring the city super easy.
Dining
10.0
I loved the breakfast! There was such a great variety, and the quality was fantastic. I highly recommend trying the omelet prepared by Chef Mohammed Al Husari.
Facilities
9.0
With two pools, a well-equipped fitness center, and relaxation areas, the facilities were impressive. The self-parking option was anadded bonus.
Jeffrey
United Kingdom, February  2025
7.0/10

My experience at Crowne Plaza Dubai Festival City was just fantastic. The stunning views of Dubai Creek and the attentive staff truly made my stay nice. While the breakfast selection was excellent, I did notice a lack of kid-friendly options. Overall, it was a wonderful getaway with only minor areas for improvement.

Rooms
10.0
I loved the spacious and clean room with a beautiful view of the waterfront. It felt quiet and provided a comfortable atmosphere throughout my stay.
Service
10.0
The service was very nice. Every staff member, especially Lamiss and Nailya at Reception, was warm and welcoming, making my experience special.
Location
9.0
The hotel is ideally located near the airport and linked to the Festival Mall. I appreciated the easy access to taxis and water taxis for exploring the city.
Dining
8.0
Breakfast was a culinary delight, with an impressive variety of options. Though I thought it could benefit from more kid-friendly choices.
Facilities
10.0
The pool area was a sun-lover's paradise. I enjoyed relaxing by the poolside each day, thanks to the warm sun and gentle breeze.
Rosie
United Kingdom, December  2024
7.2/10

My stay at Crowne Plaza Dubai Festival City was enjoyable overall, but there were some minor drawbacks. The staff were consistently friendly and helpful, making me feel at home. The spacious room with a great view was a highlight, though I did notice some wear and tear. Dining options were diverse and high-quality, but the breakfast area was quite noisy and the elevator can get warm in the summer heat.

Rooms
8.0
I loved the spaciousness and cleanliness of my room, which also had a lovely waterfront view. However, I did notice some minor maintenance issues, like loose tiles.
Service
10.0
The staff were among the friendliest I've encountered, always eager to assist and make my stay special. They really made a positive impression.
Location
9.0
The hotel's location is fantastic, being close to the airport and right next to Festival City Mall. The peaceful views across the water were a bonus.
Dining
8.0
I found the dining experience to be excellent with a great breakfast selection and quality meals. Although it could get a bit noisy during peak hours, the food quality was impressive.
Facilities
9.0
The hotel's facilities, including the pools, were clean and well-managed, contributing positively to my stay.
Rosie
United Kingdom, November  2024
5.6/10

I had a generally enjoyable stay at Crowne Plaza Dubai Festival City. The location was perfect for accessing nearby attractions like the Festival City Mall, and the staff were exceptionally friendly and accommodating. However, I did experience some issues with cleanliness and service during breakfast, which could use improvement.

Rooms
8.0
My room was spacious and clean, with a beautiful view of Dubai Creek. The bedding was fresh every day, making for a comfortable stay.
Service
7.0
The staff were very attentive and helpful, especially the lady at check-in who made everything smooth for me. However, I did notice the breakfast service was a bit slow, particularly if dining outdoors.
Location
8.0
The hotel's location right next to the Festival City Mall made it convenient for shopping and dining. It's close to the airport, which is a plus, but a bit of a distance from main tourist attractions.
Dining
7.0
Breakfast had some great options, though I felt the quality could have improved, as some items were not as fresh as I'd hoped. On the other hand, the dinner buffet at Anise was superb when I visited the Intercontinental.
Facilities
7.0
The hotel has nice facilities like a clean pool and gym, but there was some noise due to ongoing construction work, which affected my relaxation time.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel
FAQs
About Crowne Plaza Dubai Festival City
What is the distance from Crowne Plaza Dubai Festival City to Dubai International Airport?
The hotel is located 2 km from Dubai International Airport.
What dining options are available at Crowne Plaza Dubai Festival City?
Guests can enjoy on-site dining at the Belgian Café and the Mediterranean Zaytoun restaurant.
Which attractions are close to Crowne Plaza Dubai Festival City?
Nearby attractions include the Dubai Frame (3 km), Burj Khalifa (5 km), and the Deira Clocktower (10 km).
Is parking available at Crowne Plaza Dubai Festival City?
The hotel provides complimentary private parking on-site.
What are the check-in and check-out times at Crowne Plaza Dubai Festival City?
Check-in is from 15:00 and check-out is by 12:00.
What amenities can guests expect in their rooms at Crowne Plaza Dubai Festival City?
Rooms are equipped with free Wi-Fi, air conditioning, flat-screen TVs, and coffee machines.
Does Crowne Plaza Dubai Festival City offer wellness and fitness facilities?
The hotel features a fitness centre, spa treatments, a sauna, and an outdoor swimming pool.
Are any children's services available at Crowne Plaza Dubai Festival City?
The hotel offers a kids' club and children's play area for younger guests.
Are there any nearby restaurants to Crowne Plaza Dubai Festival City?
Nearby restaurants include Hard Rock Cafe and Eclipse Bar, both located 0.5 km away.
Can guests access the Dubai Festival City Mall directly from Crowne Plaza Dubai Festival City?
Yes, guests have direct access to the Dubai Festival City Mall.
What types of events can be hosted at Crowne Plaza Dubai Festival City?
The hotel can accommodate conferences, banquets, and exhibitions for up to 1300 guests in its event spaces.
What breakfast options are available at Crowne Plaza Dubai Festival City?
Breakfast is available for an additional charge of 112 AED.
What languages are spoken by the staff at Crowne Plaza Dubai Festival City?
The staff primarily speaks English.

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