Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
300 ft
Dubai
Pierre's Bistro & Bar
3000 ft
Promenade Level
The Fish House
3000 ft
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
1300 ft
Festival City Festival Blvd
Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
9.0
Location
9.0
Service
9.4
Dining
8.0
Guest reviews
6.4/10
based on 5 reviews
9.0
9.0/10 based on 5807 reviews
Sebastian
United Kingdom,
March
2025
5.8/10
My stay at Crowne Plaza Dubai Festival City was good overall. The rooms were spacious and comfortable, offering great amenities, though I did wish for a bit more variety in the dining options. The staff were friendly and attentive, which made a significant difference during my visit. The location was convenient, particularly for quick access to the airport, but the connection to the Dubai Metro is currently limited, which could be a hassle for leisure travelers.
Rooms
10.0
The room I stayed in was quiet, well-furnished, and the bed was incredibly comfortable. I appreciated the good air conditioning and the fast, steady Wi-Fi connection.
Service
10.0
The staff were really good, always eager to help and make my stay more enjoyable. They remembered my preferences, which made me feel very welcomed.
Location
9.0
The hotel’s location is quite appealing, especially being so close to the airport and connected to Dubai Festival City Mall. However, the current lack of a straightforward connection to the Metro may pose some inconvenience for leisure travelers.
Dining
7.0
While the breakfast buffet offered an extensive selection, I found the dining options could use more variety. The dinner at the Intercontinental's Anise restaurant was a highlight, though.
Facilities
8.0
I enjoyed the pool area and had access to fitness facilities. Overall, the amenities were solid, though I didn't use all of them.
Alastair
United Kingdom,
February
2025
7.0/10
I had a fantastic experience at Crowne Plaza Dubai - Festival City. The location was superb with stunning views of Dubai Creek, and the staff provided excellent service throughout my stay. The breakfast spread was good and varied, although I encountered a minor issue with the room selection initially. Overall, I would highly recommend it for anyone visiting Dubai.
Rooms
9.0
My room was spacious and spotless, featuring a amazing view of the waterfront. It was comfortable, with a great design, and had all the amenities I needed.
Service
10.0
The service was great; the staff was friendly, accommodating, and made sure my stay was nice. They were always ready to help with a smile.
Location
10.0
The hotel is perfectly located near Dubai International Airport and connected to the fabulous Festival City Mall. It made exploring the city super easy.
Dining
10.0
I loved the breakfast! There was such a great variety, and the quality was fantastic. I highly recommend trying the omelet prepared by Chef Mohammed Al Husari.
Facilities
9.0
With two pools, a well-equipped fitness center, and relaxation areas, the facilities were impressive. The self-parking option was anadded bonus.
Jeffrey
United Kingdom,
February
2025
7.0/10
My experience at Crowne Plaza Dubai Festival City was just fantastic. The stunning views of Dubai Creek and the attentive staff truly made my stay nice. While the breakfast selection was excellent, I did notice a lack of kid-friendly options. Overall, it was a wonderful getaway with only minor areas for improvement.
Rooms
10.0
I loved the spacious and clean room with a beautiful view of the waterfront. It felt quiet and provided a comfortable atmosphere throughout my stay.
Service
10.0
The service was very nice. Every staff member, especially Lamiss and Nailya at Reception, was warm and welcoming, making my experience special.
Location
9.0
The hotel is ideally located near the airport and linked to the Festival Mall. I appreciated the easy access to taxis and water taxis for exploring the city.
Dining
8.0
Breakfast was a culinary delight, with an impressive variety of options. Though I thought it could benefit from more kid-friendly choices.
Facilities
10.0
The pool area was a sun-lover's paradise. I enjoyed relaxing by the poolside each day, thanks to the warm sun and gentle breeze.
Rosie
United Kingdom,
December
2024
7.2/10
My stay at Crowne Plaza Dubai Festival City was enjoyable overall, but there were some minor drawbacks. The staff were consistently friendly and helpful, making me feel at home. The spacious room with a great view was a highlight, though I did notice some wear and tear. Dining options were diverse and high-quality, but the breakfast area was quite noisy and the elevator can get warm in the summer heat.
Rooms
8.0
I loved the spaciousness and cleanliness of my room, which also had a lovely waterfront view. However, I did notice some minor maintenance issues, like loose tiles.
Service
10.0
The staff were among the friendliest I've encountered, always eager to assist and make my stay special. They really made a positive impression.
Location
9.0
The hotel's location is fantastic, being close to the airport and right next to Festival City Mall. The peaceful views across the water were a bonus.
Dining
8.0
I found the dining experience to be excellent with a great breakfast selection and quality meals. Although it could get a bit noisy during peak hours, the food quality was impressive.
Facilities
9.0
The hotel's facilities, including the pools, were clean and well-managed, contributing positively to my stay.
Rosie
United Kingdom,
November
2024
5.6/10
I had a generally enjoyable stay at Crowne Plaza Dubai Festival City. The location was perfect for accessing nearby attractions like the Festival City Mall, and the staff were exceptionally friendly and accommodating. However, I did experience some issues with cleanliness and service during breakfast, which could use improvement.
Rooms
8.0
My room was spacious and clean, with a beautiful view of Dubai Creek. The bedding was fresh every day, making for a comfortable stay.
Service
7.0
The staff were very attentive and helpful, especially the lady at check-in who made everything smooth for me. However, I did notice the breakfast service was a bit slow, particularly if dining outdoors.
Location
8.0
The hotel's location right next to the Festival City Mall made it convenient for shopping and dining. It's close to the airport, which is a plus, but a bit of a distance from main tourist attractions.
Dining
7.0
Breakfast had some great options, though I felt the quality could have improved, as some items were not as fresh as I'd hoped. On the other hand, the dinner buffet at Anise was superb when I visited the Intercontinental.
Facilities
7.0
The hotel has nice facilities like a clean pool and gym, but there was some noise due to ongoing construction work, which affected my relaxation time.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
Crowne Plaza Dubai Festival City08.06
-
09.06.2025