Crowne Plaza Dubai Festival City | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Dubai Festival City, Dubai, United Arab Emirates

“The hotel's direct access to Festival City Mall is fantastic!”view full review

Crowne Plaza Dubai Festival City, a 5-star hotel rated 9.0/10 on Booking.com, features luxurious accommodations with stunning views of the Burj Khalifa. The hotel includes a 25-meter outdoor pool, SPA InterContinental, and direct access to Dubai Festival City Mall, notable for its shopping and entertainment options.

Rooms & Amenities

Crowne Plaza Dubai Festival City offers 316 contemporary rooms, many with views of Dubai Creek or the city skyline. Each room features complimentary high-speed Wi-Fi, a mini-bar, and spacious bathrooms designed for comfort.

Dining Options

Dining options include the original Belgian Café, serving Belgian favourites and local brews, and Zaytoun, offering Mediterranean cuisine. Guests can enjoy meals on an outdoor leisure deck overlooking the waterfront.

Leisure & Activities

The hotel features an outdoor pool deck, Planet Trekkers Kids Club, and SPA InterContinental for wellness treatments. Guests can enjoy the award-winning IMAGINE show, just a three-minute walk from the hotel.

Business & Transportation

With over 15000 m^2 of event space, Crowne Plaza Dubai Festival City caters to business needs. The hotel provides complimentary shuttle service to the nearest metro station and Dubai International Airport.

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“Really good experience, wonderful atmosphere, truly lovely stay!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

You can start your day with a full breakfast, which costs AED 112 per person per day.

Pets are not allowed.

English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino

Year renovated:2007

Number of floors:19

Number of rooms:316

Former name

crowne plaza dubai festival city mall, an ihg hotel

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room Waterfront View

Max:

3 persons

520 sq. feet

Bed options:

1 King-size bed

Lake view

Shower

Heating

room details

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Standard Room

Max:

3 persons

370 sq. feet

Bed options:

2 Single beds

City view

Shower

Heating

room details

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Standard King Room

Max:

3 persons

400 sq. feet

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 3.7 mi

Airports

Dubai Creek SPB (DCG) 4.0 mi

Dubai (DXB) 11.7 mi

Train

Creek Station4000 ft

Dubai Healthcare City Station 1.7 mi

Underground

Creek4000 ft

Al Jadaf 1.0 mi

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course
Sports trainer

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Dubai Festival City, Dubai, United Arab Emirates

Map view

Dubai Festival City, Dubai, United Arab Emirates

City landmarks

Aquarium

Dubai Dolphinarium

1.6 mi

Landmark

Jameel Arts Centre

3600 ft

Shopping Area

Dubai Festival City Mall

5200 ft

Landmark

Children's City

1.5 mi

Landmark

Dubai Tennis Stadium

1.4 mi

Landmark

Covent Garden Market

5100 ft

Landmark

Creek Park

1.8 mi

Landmark

Ibrahim Al Khalil Mosque

2.1 mi

Landmark

Wonderland Theme & Water Park

1.9 mi

Landmark

Onetourism

1.9 mi

Landmark

Art Plus Gallery

2.1 mi

Gallery

The Amazing Museum & Art Gallery

2.1 mi

Church

St Marys Catholic Church

2.3 mi

Landmark

Deira Clocktower

2.8 mi

Church

Holy Trinity Church

2.2 mi

Shopping Area

Wafy Mall

2.2 mi

Gallery

TWO M art Gallery

2.3 mi

Church

St. Thomas Orthodox Cathedral

2.4 mi

Museum

Dubai Museum

4.3 mi

Landmark

Al Nasr Leisureland

2.5 mi

Landmark

Ras Al Khor Wildlife Sanctuary

2.5 mi

Landmark

Dubai Frame

3.2 mi

Landmark

Zabeel Palace

3.1 mi

Gallery

Four Seasons Ramesh Gallery

2.9 mi

Landmark

Al Fahidi Historical Neighbourhood

4.2 mi

Event hall

World Trade Centre

3.8 mi

Landmark

Jumeira Archaeological Site

3.6 mi

Landmark

Camel Museum

3.6 mi

Landmark

Coins Museum

3.6 mi

Nearby

Mall

Dubai Festival City

1400 ft

Restaurants

Hard Rock Cafe

1400 ft

Festival Blvd Zone 8A

Vista Bar & Terrace

300 ft

Al Rebat Street Lobby Level

Anise

300 ft

Crescent Drive Lobby Level

Black Tap Craft Burgers & Shakes DFC

3100 ft

Intercontinental Hotel Dubai Festival City Water Front Level

Fish and Company

300 ft

Dubai

Pierre's Bistro & Bar

3000 ft

Promenade Level

The Fish House

3000 ft

Waterfront Level InterContinental Dubai Festival City

Marks & Spencer Cafe

1300 ft

Festival City Festival Blvd

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

9.0

Location

9.0

Service

9.4

Dining

8.0

Sebastian

United Kingdom, March 2025

5.8/10

My stay at Crowne Plaza Dubai Festival City was good overall. The rooms were spacious and comfortable, offering great amenities, though I did wish for a bit more variety in the dining options. The staff were friendly and attentive, which made a significant difference during my visit. The location was convenient, particularly for quick access to the airport, but the connection to the Dubai Metro is currently limited, which could be a hassle for leisure travelers.

Rooms

10.0

The room I stayed in was quiet, well-furnished, and the bed was incredibly comfortable. I appreciated the good air conditioning and the fast, steady Wi-Fi connection.

Service

10.0

The staff were really good, always eager to help and make my stay more enjoyable. They remembered my preferences, which made me feel very welcomed.

Location

9.0

The hotel's location is quite appealing, especially being so close to the airport and connected to Dubai Festival City Mall. However, the current lack of a straightforward connection to the Metro may pose some inconvenience for leisure travelers.

Dining

7.0

While the breakfast buffet offered an extensive selection, I found the dining options could use more variety. The dinner at the Intercontinental's Anise restaurant was a highlight, though.

Facilities

8.0

I enjoyed the pool area and had access to fitness facilities. Overall, the amenities were solid, though I didn't use all of them.

Alastair

United Kingdom, February 2025

7.0/10

I had a fantastic experience at Crowne Plaza Dubai - Festival City. The location was superb with stunning views of Dubai Creek, and the staff provided excellent service throughout my stay. The breakfast spread was good and varied, although I encountered a minor issue with the room selection initially. Overall, I would highly recommend it for anyone visiting Dubai.

Rooms

9.0

My room was spacious and spotless, featuring a amazing view of the waterfront. It was comfortable, with a great design, and had all the amenities I needed.

Service

10.0

The service was great; the staff was friendly, accommodating, and made sure my stay was nice. They were always ready to help with a smile.

Location

10.0

The hotel is perfectly located near Dubai International Airport and connected to the fabulous Festival City Mall. It made exploring the city super easy.

Dining

10.0

I loved the breakfast! There was such a great variety, and the quality was fantastic. I highly recommend trying the omelet prepared by Chef Mohammed Al Husari.

Facilities

9.0

With two pools, a well-equipped fitness center, and relaxation areas, the facilities were impressive. The self-parking option was anadded bonus.

Jeffrey

United Kingdom, February 2025

7.0/10

My experience at Crowne Plaza Dubai Festival City was just fantastic. The stunning views of Dubai Creek and the attentive staff truly made my stay nice. While the breakfast selection was excellent, I did notice a lack of kid-friendly options. Overall, it was a wonderful getaway with only minor areas for improvement.

Rooms

10.0

I loved the spacious and clean room with a beautiful view of the waterfront. It felt quiet and provided a comfortable atmosphere throughout my stay.

Service

10.0

The service was very nice. Every staff member, especially Lamiss and Nailya at Reception, was warm and welcoming, making my experience special.

Location

9.0

The hotel is ideally located near the airport and linked to the Festival Mall. I appreciated the easy access to taxis and water taxis for exploring the city.

Dining

8.0

Breakfast was a culinary delight, with an impressive variety of options. Though I thought it could benefit from more kid-friendly choices.

Facilities

10.0

The pool area was a sun-lover's paradise. I enjoyed relaxing by the poolside each day, thanks to the warm sun and gentle breeze.

Rosie

United Kingdom, December 2024

7.2/10

My stay at Crowne Plaza Dubai Festival City was enjoyable overall, but there were some minor drawbacks. The staff were consistently friendly and helpful, making me feel at home. The spacious room with a great view was a highlight, though I did notice some wear and tear. Dining options were diverse and high-quality, but the breakfast area was quite noisy and the elevator can get warm in the summer heat.

Rooms

8.0

I loved the spaciousness and cleanliness of my room, which also had a lovely waterfront view. However, I did notice some minor maintenance issues, like loose tiles.

Service

10.0

The staff were among the friendliest I've encountered, always eager to assist and make my stay special. They really made a positive impression.

Location

9.0

The hotel's location is fantastic, being close to the airport and right next to Festival City Mall. The peaceful views across the water were a bonus.

Dining

8.0

I found the dining experience to be excellent with a great breakfast selection and quality meals. Although it could get a bit noisy during peak hours, the food quality was impressive.

Facilities

9.0

The hotel's facilities, including the pools, were clean and well-managed, contributing positively to my stay.

Rosie

United Kingdom, November 2024

5.6/10

I had a generally enjoyable stay at Crowne Plaza Dubai Festival City. The location was perfect for accessing nearby attractions like the Festival City Mall, and the staff were exceptionally friendly and accommodating. However, I did experience some issues with cleanliness and service during breakfast, which could use improvement.

Rooms

8.0

My room was spacious and clean, with a beautiful view of Dubai Creek. The bedding was fresh every day, making for a comfortable stay.

Service

7.0

The staff were very attentive and helpful, especially the lady at check-in who made everything smooth for me. However, I did notice the breakfast service was a bit slow, particularly if dining outdoors.

Location

8.0

The hotel's location right next to the Festival City Mall made it convenient for shopping and dining. It's close to the airport, which is a plus, but a bit of a distance from main tourist attractions.

Dining

7.0

Breakfast had some great options, though I felt the quality could have improved, as some items were not as fresh as I'd hoped. On the other hand, the dinner buffet at Anise was superb when I visited the Intercontinental.

Facilities

7.0

The hotel has nice facilities like a clean pool and gym, but there was some noise due to ongoing construction work, which affected my relaxation time.